1. General information
We take the protection of your personal data seriously. We process personal data in accordance with the General Data Protection Regulation (GDPR) and this privacy policy.

2. Controller
NEURA GmbH
Eichenberger Straße 5
28215 Bremen
Germany

Phone: +49 151 22330302
Email: ralf.neumann@neu-ra.com

3. Hosting
Our website is hosted by one.com, a service of group.ONE Germany GmbH, Zeppelinstraße 15, 14471 Potsdam, Germany. When you visit our website, server log files are processed automatically (e.g., IP address, date and time of access, pages viewed, browser type/version, operating system). This data is technically necessary to deliver the website and to ensure stability and security. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in operating a secure and stable website).

4. SSL/TLS encryption
This website uses SSL/TLS encryption for security reasons. You can recognise an encrypted connection by “https://” in your browser’s address bar.

5. Contact
If you contact us by email or via a contact form, we process the information you provide in order to handle your request and any follow-up questions. Legal basis: Art. 6(1)(b) GDPR (contract / pre-contractual measures).

6. Appointment booking via Microsoft Bookings
We offer the option to schedule appointments online. For this purpose, we use Microsoft Bookings, provided by Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

When you open the booking function, a connection to Microsoft servers is established. Technical information (e.g., IP address, timestamp, browser information) is processed to provide the booking feature. When you book an appointment, the data you enter (e.g., name, email address, phone number and request details) is processed to organise and conduct the appointment.

Legal bases: Art. 6(1)(b) GDPR (contract / pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in efficient appointment organisation).

Microsoft may transfer data to third countries, in particular the United States. Microsoft is certified under the EU-US Data Privacy Framework.

More information: https://privacy.microsoft.com/privacystatement

7. Your rights
You have the right to access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR) and objection (Art. 21 GDPR). You also have the right to lodge a complaint with a supervisory authority.

8. Data processing agreements
We have data processing agreements (Art. 28 GDPR) with the service providers used, in particular group.ONE (one.com hosting) and Microsoft (Microsoft Bookings).

9. Changes
We may update this privacy policy from time to time to ensure it remains compliant with current legal requirements.