NEURA GmbH

Privacy Policy

1. General Information
We take the protection of your personal data very seriously. Your data will be processed confidentially and in accordance with applicable data protection laws, especially the General Data Protection Regulation (GDPR).

2. Responsible Entity
NEURA GmbH
Eichenberger Straße 5
28215 Bremen
Germany
Phone: +49 151 22 33 03 02
Email: ralf.neumann@neu-ra.com

3. Web Hosting
This website is hosted by One.com, a service of group.ONE Germany GmbH, Zeppelinstraße 15, 14471 Potsdam, Germany.
When accessing the website, One.com automatically collects technical data (e.g., IP address, browser type, date/time of visit) necessary for the secure and stable delivery of the website.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in stable, secure hosting).

4. SSL/TLS Encryption
For security reasons, this site uses SSL/TLS encryption. You can recognize an encrypted connection by „https://“ in your browser’s address bar.

5. Contact Form
If you use the contact form on this website, your submitted data will be stored to process your request and for follow-up questions.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual contact or performance of contract).

6. Microsoft Bookings
For online appointments, we use Microsoft Bookings, a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Your data is transferred to and processed by Microsoft. Microsoft acts as a data processor under Art. 28 GDPR.
More information: https://privacy.microsoft.com/en-us/privacystatement

7. Your Rights under the GDPR
You have the right to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)

You may lodge a complaint with a supervisory authority at any time.

8. Data Processing Agreements
We have signed data processing agreements with all external service providers (e.g., One.com, Microsoft) as required under Art. 28 GDPR.

9. Updates
We may update this privacy policy to reflect changes in legal requirements or technical improvements.

Effective: April 2025